Returns

30-Day “Love It or Return It” Promise

• Unopened items Return or exchange within 30 days (you pay return shipping).

• Kawaii Haven-branded toys FREE prepaid return label within 30 days—no questions asked!

How to start a return

Email returns@kawaiihaven.com with your order # and reason. We’ll send a prepaid label (if eligible) or simple return instructions.

Refunds arrive 3-5 business days after we receive the item.